Primary Care in Rochester and Kasson

Mayo Family Clinic Northeast Pharmacy reopens drive-up kiosk

5/22/2024

NEClinicPharmacy

The Mayo Family Clinic Northeast Pharmacy has recently upgraded its drive-up kiosk, located on the north side of the clinic's front entrance. Patients can once again take advantage of this convenient service for picking up prescription medications.

How the drive-up kiosk works

  • Arrival: Patients simply pull up to the drive-up kiosk and press the call button to notify pharmacy staff of their arrival.
  • Video Consultation: A two-way video communication system allows patients to consult with pharmacy staff.
  • Prescription Pickup: Patients can send their prescriptions and credit card payment information through the pneumatic tube system.

While overall, pick-ups at the drive-up kiosk will be quick, patients who are picking up several prescriptions at once may experience a longer wait time if the individual medications cannot be sent together through the tube due to the size of the bottles and the tube.

The drive-up will be open during the Northeast Clinic Pharmacy's regular business hours, Monday-Friday, 8 a.m. to 12:30 p.m. and 1–5 p.m.