Just a click away: Scheduling well-child check-ups

4/1/2019

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You can now schedule your two- to 12-year-old child's next well-child appointment directly from Patient Online Services. Just follow these steps:

  1. Log into Patient Online Services on the web. 
  2. Select your name in the upper right corner, then select your child's name in the drop-down list. If you need to add your child's account, select the "Add Another Patient Account" button. 
  3. Go to New Appointment in the Appointments & Admissions section. 
  4. Select Well-Child Check-Up. 
  5. Select your provider. 
  6. Select an available date and time to fit your schedule. 
  7. Provide additional details about the visit in the appropriate area. 
  8. Select the Schedule button. 

The appointment is now scheduled! You can verify this by checking your child's upcoming appointment in Patient Online Services. You'll also notice that a link to a Patient Appointment Guide has been added. 

Like any other appointment, you can start your check-in process seven days before the date by using eCheck-In. You can answer questions, update insurance information and complete other pre-appointment paperwork. Remember to sign in at the kiosk or the desk when you arrive for your appointment. 

Some things to keep in mind for online well-child check-up scheduling:

  • Only available for children between the ages of two and 12 who have already been seen at Mayo Clinic by their pediatrician or family medicine provider. New patients should call Mayo Clinic for an appointment. 
  • Feature isn't available currently on the Mayo Clinic App. However, once the appointment is made, you will see the appointment you scheduled and be able to download the Patient Appointment Guide using the Mayo Clinic App. You can also complete eCheck-In on the app. 
  • Scheduler may send you a secure message asking for additional information. If you're asked for more info, please respond as quickly as possible so your provider has all the information needed for the appointment. 
  • If the option to schedule a well-child check up isn't available, it may be because your child is not due for a well-child appointment just yet.