Who is on your care team?
Healthcare is a team effort, and you are the most important member of your team. We’ll work to understand your needs and goals, and partner with you to achieve them.
Physicians are like the captain of the care team. He or she will guide your care, take the lead in diagnosing and treating complex health problems, create plans of care and support other members of your team in delivering you the very best experience and outcomes.
Nurse practitioners and physician assistants
These providers diagnose and treat complex and acute health concerns and work with physicians to identify the best plan of care for you.
If your physician or nurse practitioner has designed a customized plan of care for you, a registered nurse will coordinate the plan. They’ll provide education when you’re diagnosed with a new condition, as well as provide blood pressure checks, certain well-child assessments and adult wellness screenings. They can also diagnose and offer treatment options for common complaints – often over the phone.
Licensed practical nurses, medical assistants and clinical assistants
These providers will prepare you for your appointment, coordinate your preventive screenings, and give vaccinations.
Appointment line and customer service staff
When you call or request an appointment online, these dedicated employees will help connect you with the right care team member, or service to meet your needs.
Your primary care team will bring pharmacists, dieticians, behavioral health specialists and social workers onto the team to support you when needed. Additional experts are available to you through electronic, virtual or in-person consultations organized by your primary care provider. This will help you avoid extra appointments and save time in your busy life.